Usability Testing in 2019

Testing digital products in a world where good user experience is not just expected, but mandatory for success.

From my experience, helping clients understand the value of user testing has been one of the most challenging aspects of working as a UX designer. It takes time, money, and effort to put together groups of testers and have them walk through a series of clickable prototypes or an existing website.

The most difficult part of convincing a client to allow me to conduct user testing is that it requires resource gathering that may be outside of my own…